Management of the booking and cancellation restrictions by club: How does it work?

Are the activities on your club's schedule the same as those on the entire network to which your club belongs, and are they shared? You can set different booking and cancellation limits between your club and the network. This allows you to manage your own booking rules.

To review the entire process of configuring booking rights, please see this article.

Interested in this feature ? It can be activated by the Support service on request.

This article explains how to configure the booking rules once the feature is activated on your club.

STEP 1: GO TO BOOKING AND CANCELLATION RESTRICTIONS

To do this, go to Settings > Schedule and Bookings > Booking rights > Activities and select the activity concerned. In the following example, it's Aquagym:

Access to booking is open. Here, the selection is to restrict by memberships or units.

Next, open 'Booking and cancellation restrictions':

In this screen, there are 2 lists:

1. General restrictions: are the booking and cancellation restrictions configured for the entire network. The green dot indicates that the restrictions are active and have priority. To view them, simply click on the line.

2. Restrictions Club: are the booking and cancellation restrictions of your club.

STEP 2 : DEFINE THE CLUB RESTRICTIONS

To configure the club restrictions, select +DEFINE CLUB RESTRICTIONS:

Define booking restrictions

For this, select +ADD A BOOKING CONDITION

For example, choose to define a booking limit to 3 times a week. Once the rule is set, Save:

For more details about booking restrictions, see this article.

To remove the defined booking restriction, select the bin icon:

Define cancellation restrictions

For this, tick the box 'Define cancellation rules':

Once the rules are set, Save:

The green dot on the Club restrictions line indicates that they are active and have priority; general restrictions remain visible and can be consulted, but the grey dot indicates that they do not have priority.

Now that you know how to configure booking and cancellation restrictions by club, read about the rest of the booking rights configuration process in this article.