Xplor Gym integration guide to Egym📒

Ready to enhance the club member experience with Egym/Xplor Gym integration? This article explains the various stages and points to consider at the time of integration and afterwards.

EGYM & XPLOR GYM: UNDERSTAND THE INTEGRATION


eGym is a German company specialising in the development of software and technology for fitness centres. Their core business is to provide cloud-based fitness management solutions, connected fitness equipment and mobile applications for gym members. In short, they operate in the field of technology applied to fitness and health.

 

The following explains the benefits brought to the club by the integration of Egym and Xplor Gym...

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Identification on Egym machines thanks to Xplor Gym's RFID entry pass

Thanks to the RFID entry pass linked to the Xplor Gym client account, members can activate Egym machines and record their performance on them.

 

EGYM Wellpass - Check In - YAMA

Xplor Gym access QR code available from the Egym application

From the Egym application, members can find their QR code to access the club.

⚠️Please note that the QR code does not work offline.

 

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Class bookings and online shop from the Egym application

From the Egym Fitness application, it is possible to access the Xplor Gym planning and online shop. Members can book classes and buy products and services from the online shop.

Which data does Xplor Gym send to Egym?🌐​

- Member's ID

- First name

- Surname

- Email address

-Date of birth

- Gender

- Membership (end date and start date)

- Photo

- RFID entry pass 

- Date of the last entry 

Which data does Egym collect from Xplor Gym?🌐​

- All the planning 

- All the resources of the planning

- Members' personal data 

- Members' tags 

 

STEP-BY-STEP GUIDE TO ACTIVATING THE EGYM BRIDGE - XPLOR GYM

Step 1 - Provide Xplor Gym with authorisation to share data.

This authorisation to share Xplor Gym data is attached to this article. During integration, Egym will retrieve information such as the member's surname, first name and membership.

The disclaimer must then be completed and signed by the club or franchise manager . It should then be returned to your Xplor Gym advisor.SCREENSHOT DATASHARING.png

Step 2 - Transmit information from Egym to Xplor Gym.
  • Egym sends you an ApiKey that looks like this: eXHCeZ4UNsqH7zFzVlmtJaQ3FI3g6XUL. You then need to send it to Xplor Gym. You should also ask them for the Egym GymID and the club details (name, town, email) to create the test customer file. Then send this information to your Xplor gym advisor.
  • Indicate whether you are going to use the link with the Egym machines or the Egym planning (or both!). This will tell us what to activate.
Step 3 - Determine the activation strategy for dormant clients.
Perhaps you don't want dormant clients to receive an Egym activation email. Let us know if you would like all clients to be activated by default OR if they will be activated "manually", on a case-by-case basis. In fact, you will always be able to activate the Egym client account manually if necessary.

RESOLVING THE MOST FREQUENTLY ASKED QUESTIONS

Were you already using Egym before Xplor Gym?

Nothing special to do. The data is automatically "adjusted" as required by Egym with the integration of Xplor Gym. No need to ask for accounts to be deleted and recreated.

What enables a client to be synchronised with Egym?

You don't need to have started your membership to be synchronised, you just need to be listed in the Xplor Gym client database. Only active members are synchronised! (not prospects or former members).

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