Everything about memberships linked to recurring classes! 📆

Did you know that it was possible to book clients on a series of recurring classes at the same time as selling their membership? Recurring class memberships make it possible to save clicks and book clients on activities at the time of sale!

Scope and Limits

• This type of membership is necessarily a fixed-term contract.
• This type of membership cannot be cancelled online.
• You can always cancel a client from an activity individually if needed.

How to configure a recurring class membership? ⚙️

To create a membership linked to a recurring class, go to Settings > Catalogue. Here simply create the membership, which can be paid by monthly, weekly or cash. Start creating the membership as usual.

Membership duration limit ⚠️

The membership duration cannot exceed 12 months (or 52 weeks in the case of weekly memberships). La durée de l'abonnement ne pourra pas dépasser 12 mois (ou 52 semaines dans le cas des abonnements hebdomadaires).

On the first configuration screen, indicate…

1. Recurring classes - Book the beneficiary on a recurrence after the sale as a membership type. 
2. Next select the activities that can be booked on a recurring basis when the membership is sold.
3. Membership keywords must allow the activities specified. To make sure it is correctly configured, check the booking rights. 

Once the first 'Membership' screen has been configured, click on Save and you can move on to the Pricing. You can configure the prices as usual, depending on the conditions you require. You can add validity dates, for example, if this is necessary for fixed-term memberships.

A few checks before you start selling your memberships⚠️

• The activity must be bookable with the keyword indicated in the membership configuration. This article on booking rights may help you to check this.
• The activity should be created on the planning with the desired recurrence. Ideally, the membership date and the activity recurrence date should match. A good idea might be to set the end date of an offer on the last recurrence proposed, for example.
• In the case of networks, the activity and recurrence must be visible to the club selling the membership.

How to sell this membership type from the back-office? 🏢

When selling from the back office, select the membership, then fill in the following information:

1. Membership start date. This is the date from which the membership will be valid.
2. The activity the client is booked on when you sell them the membership. 
3. You can then choose between the different recurrence times for the activities available by membership, along with the day and time of the week on which they take place. The number of places available for these same recurrences is also indicated.
4. The day on which the membership is debited. The client will be billed monthly or weekly on this day. In the case of a cash membership, this box is not displayed.

You can then click on Proceed. A summary of the purchase appears in the shopping basket, along with information about the activity booked at the time of sale:

The sale is validated and completed as usual, from the signing of the contract to the payment due on sale.

The membership is then visible on the member file, as are the related recurring bookings, which are visible from the "Recurring bookings" and "Bookings" menus on the member file, as well as on the relevant planning slots.

How do clients buy this type of membership online? 🛒

These are basically the same sales steps as usual, with the difference that the client also provides the following information when selecting their membership:

1. Membership start date. This is the date from which the membership will be valid.
2. The activity which the client books.
3. The recurrence chosen (day and time of the week) for the activity. The number of places available for these same recurrences is also indicated.

Cancellations and special cases 📍

• If a client cancels their membership, all bookings linked to the membership after the effective cancellation date will be cancelled.
• If the sale of the membership is cancelled, the membership AND all related bookings will be cancelled.