How can a member book a time slot?

Members can book a class online directly from their member area. This article details how to.

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STEP 1: CONNECTING TO ACCOUNT

The member can connect to his/her member area with his/her login details. He/she is sent directly to the schedule. 

From any page of the member area, the member can come back to this screen by clicking on “SCHEDULE” from the top menu.

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STEP 2: SURFING ON THE SCHEDULE

The schedule is divided into two parts:

  • Search tabs
  • Classes display according to searching

pycto__tape.pngSEARCHING A CLASS

The member can filter his/her search for a class according to several criteria, among them are: 

  • The club
  • The activity
  • The time of the day

Two more criteria enable to filter by coach and only display the available classes. 

The search results are displaying in the screenshot below:

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pycto__tape.pngBOOKING A CLASS

In the search result, the member can book a class by clicking on “Sign up”. 

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If the member doesn’t comply with the session restrictions, an error message pops up and shows the reason. It may be:

- the member doesn’t own a valid membership or pack;

- the member doesn’t comply with the advance deadline;

- the booking quota has been exceeded.

pycto__tape.pngCONSULTING  PAST AND FUTURE BOOKINGS

A member can consult his/her bookings from his/her member area. 

In Bookings, past and future bookings may be found.

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pycto__tape.png CANCELLING BOOKING

The member can cancel his/her booking to a class from his/her member area.

In Bookings, he/she can view his/her coming bookings. If the cancelling restrictions are complied with, the member can click on the “Cancel registration” button.

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