It is possible to shift a membership (i.e. change its start date and move it into the future) if and only if certain conditions are met.
In the case of a Direct Debit membership…
It is possible to shift a Direct Debit membership if...
✅it hasn't started yet
✅it has started but there has not yet been a recorded entry for the member.
But it is not possible to shift a Direct Debit membership if...
❌a start date is set earlier than today (shift to set the start date in the past)
❌if the membership has been suspended or cancelled in the past
❌if it is a fixed-term contract ending in less than one month.
In the case of a membership in full...
✅It is always possible to shift a membership in full.
Except if…
❌a start date is set earlier than today (shift to set the start date in the past)
❌it ends in less than one month.
Read more about how to shift a membership here.
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