There are several things you must check:
The yoyo must be connected to the USB port of the computer and a blue light must be visible.
The computer must have a numeric keypad so you must be able to input numbers easily. The shift key must be off and the keyboard must be an QWERTY keyboard.
Please put the cursor on the note-book of your computer. When scanning a badge, the code displaying must be ##RC##0000000012345DE7##.
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