How to display the number of SMS/Emails sent over a period?

To display the number of SMS/Emails sent over a period, please go to the tab History of Communications in Smartmessaging.

Warning

You will only see SMS/emails sent by Smartmessaging from this tab and not those that start from non-personalized backoffice communications. 

STEP_ARTICLE_CLIENT.JPGSTEP 1 - GO TO THE HISTORY OF SENT MESSAGES

HISTORY_OF_SENT_MESSAGES.png

Next, select the type of messages (SMS or Emails) and the expected period.

STEP_ARTICLE_CLIENT.JPGSTEP 2 - DISPLAY THE RESULT 

After that, please click on the searching pictogram:

mceclip1.png

So the result is shown:

HISTORY_OF_SENT_MESSAGES_1_png.png

You can display the number of sent messages and the number of open messages over the period.

You can also check the contents of a message clicking on this pictogram :eye_pictogram.png 

Warning

Within one month after the SMS was sent, the contents of the message can be seen from Smartmessaging. After that period, the contents could not be seen from Smartmessaging but from the member file.

You can also get an export of list of sent emails clicking on the download arrow : 

table_of_sent_emails.png

 

 

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