Removing a class : how to do and  how to communicate with the members ?

According to the case you are in, the feature to remove a class can be used in different ways. Reading this article, please refer to the case you wish to follow. 

CASE # 1 - REMOVE A CLASS & COMMUNICATE WITH PARTICIPANTS

STEP_ARTICLE_CLIENT.JPGSTEP 1 - I REMOVE A CLASS 

If you wish to remove a class, please go to Planning then click on the time slot of this class and on 'Remove'.

remove_1.png

STEP_ARTICLE_CLIENT.JPGSTEP 2 - I COMMUNICATE WITH MEMBERS

A message is displayed : you can decide to inform or not the participants to the class by ticking the box 'Notify participants of cancellation'.

remove_2.png

It is possible to change the message if needed.

remove_3.png

 Then please click on Confirm. The class will be cancelled and the information about the class will be communicated to the participants.

CASE # 2 - REMOVE SEVERAL CLASSES AT THE SAME TIME 

 You just have to juggle with the filters in the planning to make all the classes you wish to cancel, appear. After that, click on Cancel all displayed classes.

remove_4.png

In that case, once again, we offer to communicate to members. A warning message will be displayed at the communication step and will say that if the member is registered several times, we will send her/him as many messages as there are classes s/he has registered for.

remove_5.png

CASE #3 - CASE OF RECURRENT CLASSES

REMOVE_6.png

The button 'Remove the recurrence' enables to either :

1) cancel the link between the different classes initially created with recurrence to manage them one by one.  For that, after clicking on the button 'Remove the recurrence', you will be suggested dates of recurrent classes, so you will have to untick those that you do not want to remove. The classes will stay on the planning, but will be managed one by one.

remove_7.png

or

2) cancel the classes with recurrence when you keep the boxes ticked on the next step providing that those have not had any participants so far. If some participants are registered for the recurrent classes that you want to remove, you will have to remove those classes manually and one by one.

remove_8.png

CASE # 4  - YOU WISH TO REMOVE THE CLASSES ISSUED FROM A RECURRENCE AFTER A CERTAIN DATE 

For that, please click on a recurrent time slot of the class and go to the tab Recurrence. 

Then change the date of the recurrence.

remove_9.png

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.