How to force a member's entry ?

There are two cases of a forced entry :

The entry of a member with no card : a member has forgotten their card, you want to let them go through the obstacle but control their rights (membership, pack, no alerts, etc).

The enforced entry : the member has their card but should not be able to enter (because of no membership, no pack, one alert, etc).

From the back office, to force a member's entry,  follow these steps : 

STEP 1 - ON THE MEMBER FILE, GO TO MEMBER ACTIONS THEN FORCE ENTRY

>>>>>>>>> 

STEP 2 - CHOOSE THE ENTRY POINT & THE TYPE OF FORCED ENTRY

• Choose the entry point : it corresponds to the obstacle to open.
• the type of enforced entry : the cardless entry corresponds to case #1 explained in the introduction of this article, the enforced entry to case #2

STEP 3 - CLICK ON 'PROVIDE ACCESS'

Clicking on 'Provide access', you activate the opening of the obstacle. 

STEP 4 - CLICK ON 'TERMINATE'

Clicking on 'Terminate', you complete the action of the forced entry. The information about the entry is made viewable on the member file, in the tab Entries : 

Good to know

In the case of a cardless entry, a message tells you that Xplor Gym checks the person's rights before letting them in.

Good to know

You can also make a forced entry from a member file in light view. On a network, if you want to let a member from another club enter your club, you can :