How to use a credit note on an invoice ?

A credit note has been created on a member file. The member wants to use it on one of their invoices.

To use a credit note on an invoice, follow these steps :

drapeau_vert.pngSTEP 1 : GO TO FINANCIAL IN THE MEMBER FILE

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In the member file of the member concerned, go to financial, show 'All the operations' and in the 'Search' field, select 'Invoices' and 'Credit notes'.

drapeau_vert.pngSTEP 2 : FIND THE 'LATE PAYMENT' INVOICE AND THE CREDIT NOTE 'TO USE'

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Find  the 'Late payment' invoice which will be settled with the credit note 'To use'.

drapeau_vert.pngSTEP 3 : STAY ON THE INVOICE

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Find the invoice and select the three dots.

drapeau_vert.pngSTEP 4 : FROM THE THREE DOTS ....

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When selecting the three dots, choose the action 'Use a credit note'. A window opens, it shows the amount of the credit note to use (here, that's £2.50). Select the line corresponding to the credit note to activate it then on 'Use'. 

loupe_verte.pngCHECK THAT THE CREDIT NOTE HAS BEEN USED ON AN INVOICE...

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