From member actions in the member file, you can block or unblock Direct Debits or online payment possibilities. This article helps you to understand this feature.
STEP 1 - GO THE THIS ACTION ' MANAGE THE PAYMENT BLOCKINGS'
- From the member file, click on Member actions.
- Next, click on Actions on Member.
- Finally, on Manage payment blockages.
STEP 2 - CHOOSE TO BLOCK OR UNBLOCK
From the window of managing the payment blockages, according to the situation you are facing, decide whether you deactivate/activate Direct Debits and/or online payment.
You just have to click on the activation button to block or unblock the Direct Debit or online payment functionality for the client concerned.
Next, click on Validate.
On the member file you can see the tags 'Suspended Direct Debits' and/or 'Suspended online payment' according to what you have chosen.
That's it, you know how to manage a client's payment blockages !
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