How to manage a client's payment blockage?

From member actions in the member file, you can block or unblock Direct Debits or online payment possibilities. This article helps you to understand this feature.

STEP_ARTICLE_CLIENT.JPGSTEP 1 - GO THE THIS ACTION ' MANAGE THE PAYMENT BLOCKINGS' 

  • From the member file, click on Member actions
  • Next, click on Actions on Member
  • Finally, on Manage payment blockages. 

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STEP_ARTICLE_CLIENT.JPGSTEP 2 - CHOOSE TO BLOCK OR UNBLOCK  

From the window of managing the payment blockages, according to the situation you are facing, decide whether you deactivate/activate Direct Debits and/or online payment. 

You just have to click on the activation button to block or unblock the Direct Debit or online payment functionality for the client concerned.

Next, click on Validate.

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On the member file you can see the tags 'Suspended Direct Debits' and/or 'Suspended online payment' according to what you have chosen. 

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That's it, you know how to manage a client's payment blockages !

 

 

 

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