Flexible Unit Reimbursement
Packages are a fantastic tool for increasing secondary spend and providing value added services to your members. There is some great flexibility with packages already, such as the weighting of the activity. This means a 60min Personal Training session could cost 2 packs, whilst a 30min session only costing 1.
To build upon this flexibility we have now added the reverse. I flexible approach to reimbursing members when they cancel their session. If it's last minute, do you reimburse 2 packs or do you only reimburse 1?
If you want to learn more about weighting your packs, take at look at this article.
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