Communication & Partnerships

Most-used campaigns

• Smartmessaging To-do list : emails to be configured when starting with Resamania V2 🚀
• Inform members about the club reopening 📌
• Communication confirming suspension or confirming termination📧
• Sending a message following one no-show to the booked class or more 📧
• Teaching clients how to connect to the member area
• How do communications work from the member file?

One-off campaigns

• What is a one-off campaign?
• Step 1 – Naming and filtering a one-off campaign
• Step 2 – Writing and formatting a one-off campaign
• How to view communications sent to a client?
• Filters of Smartmessaging one-off campaigns

Automated campaigns

• Everything about Smartjourney !🔍
• What is an automated campaign?
• Step 1 – Identifying and segmenting an automated campaign
• Step 2 – Writing and formatting the automated campaign template
• Step 3 – Scheduling the automated campaign and activating it
• How to see the history and openness rate of an automated campaign?

See all 7 articles

Around Smart...

• Opt-in and consent to communication: how does it work ?🔍
• 🔎 Zoom on Full Service campaigns and SMS invoicing (Special UK)
• How to configure Smartmessaging settings?
• Smartmessaging : the good practices ✔️
• How to generate a reusable communication template?
• How to display the number of SMS/Emails sent over a period?

See all 8 articles

Countermarks & Gift codes

• You have a partnership with a company, what feature may facilitate your task?
• How to generate a countermark campaign?
• A member wishes to give a friend a present, how to proceed?
• A new client arrives at the club with a countermark code, how to proceed ?