Actions on membership

Shift and extend

• How to shift the beginning of a membership?
• Conditions for shifting a membership☑️
• How does the goodwill gesture 'Extend the duration' work ?
• The club opening has been postponed, how to massively reschedule memberships sold during presales?

Cancel and suspend

• How to change a member's membership?
• How to cancel a membership?
• How to suspend/ Freeze a membership?
• Everything about the online membership cancellation and suspension 🔍
• How to determine a default refund method when cancelling a membership ?

View and modify a due schedule

• Bulk Price Change Guide for Xplor Gym
• How to view the payment schedule of a membership?
• How to set up a new due date ?
• How to edit the Direct Debit day of unbilled scheduled payments?
• How to edit the amount of a payment schedule concerning unissued invoices?