Invoice someone other than the member, especially for minor members

In some European countries, issuing an invoice in the name of a minor is prohibited or strongly discouraged. More generally, some of your members may ask you to issue invoices in the name of a parent or guardian for a service intended for a minor member, or for another member they have paid for.
This feature allows you to separate the beneficiary of the service  - the member - from the person who is invoiced - the actual payer -. 

Contact your customer service team to activate this feature

To generate invoices for a payer who is different from the member, submit a request to your customer service team. They will activate this option in your back office and, if needed, in your member area. You will be asked whether you want to add the age below which members must have a third party invoiced.

👉 On the member file, the minor member is flagged

When you register a new minor member and have defined an age limit for invoicing, an alert appears on the member file. You are asked to activate the option to enter a different payer.  

👉 Activate the button to enter the payer's identity

Under the address fields in the member file, a button is displayed: The payer's identity is different from the contact's identity. When you activate it, the following fields appear:
– Payer surname, meaning the person who is invoiced
– Payer first name.

🎯Once the member file information has been confirmed, invoices for products and services linked to the member will be generated in the payer's name. You have not created a member file for the person who is invoiced, as this is not needed. This feature allows you to display the name of the person who is invoiced without registering them as a club member. 
 

📄 On the invoice

The following information will be replaced by the payer's details:

• Surname
• First name
• DNI / NIF

The address shown on the invoice is the address entered in the member file, meaning the member's address. You cannot enter a different address for the payer. To display the payer's address, enter the payer's address in the member address fields. 

This feature works when the member is not a minor

Although this feature is mainly designed for cases where parents pay for their children, you can still enter a payer who is different from the member for any of your members. 

You can activate the feature in the member area. 

From the Account settings menu in the member area, your members can enter a payer who is different from the member. 

 

Your exports are impacted by this feature

⚠️ Important: when a different person is invoiced:

• invoices and credit notes are linked to the payer,
• accounting exports use the payer's name,
• searches by member surname may not return some invoices.

👉 It is recommended to search using the member's member number.